Career Programs

Airline Customer Service &
SABRE Training — Add-On $995

Expand Your Opportunities. Strengthen Your Career Path.

Expand Your Airline Career Skills with
Customer Service & SABRE Training

This optional add-on is available to students enrolled in the Accelerated Flight Attendant Training Program who want to expand their airline career opportunities. Students complete additional online coursework focused on airline customer service and operations, including reservations, ticketing, check-in, and other essential ground-based skills. The program also includes one additional day of hands-on SABRE training at the JetBlue University Campus in Orlando, Florida.

By combining flight attendant training with airline customer service and SABRE skills, students can prepare for both inflight and ground-based airline career opportunities.

Arrival Date

Departure Date

July 16

July 22, 2026

September 17

September 23, 2026

November 5

November 11, 2026

Why Upgrade?

By expanding your training beyond the cabin, you'll be prepared for multiple entry points into the airline industry, allowing you to:

  • ✓Increase your hiring potential
  • ✓Qualify for both inflight and ground-based roles
  • ✓Build relevant airline experience
  • ✓Create opportunities for internal advancement

Many airlines prioritize internal candidates for Flight Attendant positions, making this a smart way to start your career.

Phase I

Expanded Online Training

As part of this add-on, students receive additional online training designed to build practical knowledge of airline customer service and ground operations. Coursework covers the customer journey, professional communication, airport operations, passenger assistance, airline systems, and other skills used in customer-facing airline roles.

  • ✓Airline Customer Service & Professional Communication
  • ✓Airport Customer Service, Check-In & Gate Operations
  • ✓Airline Reservations & Contact Center Operations
  • ✓Passenger Service, Accessibility & Special Assistance
  • ✓Service Recovery & Customer Relations
  • ✓Passenger Rights, Policies & Compliance
  • ✓Airline Systems & Operational Procedures
Expanded Online Training
Hands-on Training

Phase II

Hands-on Training

In addition to the Flight Attendant Training Program, students receive an additional full day of hands-on training at JetBlue University focused on the SABRE reservation system, airline reservations, and ticketing.

  • ✓SABRE Reservations — Hands-On Practice
  • ✓Airline Ticketing — Hands-On Practice
  • ✓Customer Service Role Simulations
  • ✓Gate & Ground Operations
  • ✓Airline Career Pathways
  • ✓Interview Preparation for Airline Customer Service Roles

Becoming a Flight Attendant With No Experience

General Questions

Safety is every flight attendant's top priority. At The Airline Academy, you'll master essential safety procedures while also developing exceptional.

Anyone who wants to increase their hiring options in the airline industry. It's especially useful if you're open to starting in a ground-based role like ticketing, reservations, or gate operations while you work toward a flight attendant position.

No. The Accelerated Flight Attendant Program is a complete program on its own. This is an optional add-on for students who want to expand their opportunities beyond the cabin.

With this training you'll be qualified to pursue roles in airline customer service, gate operations, ticketing, reservations, and SABRE-based airline systems — in addition to flight attendant positions.

It runs alongside the Accelerated Flight Attendant Program. The additional online training is completed during Phase I, and the extra hands-on day happens immediately after the 5-day resident week.

Yes. The Airline Customer Service & SABRE Training is an optional upgrade priced at $995 on top of the Accelerated Flight Attendant Program tuition. Call us at 800-798-0202 for full pricing details.

Contact The Airline Academy at 800-798-0202 to discuss your options. Availability depends on upcoming class schedules.

Many airlines prefer to hire flight attendants from within. Starting in a customer service or ground role gives you real airline experience and puts you in a stronger position when you apply for flight attendant positions internally.

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Travel And Adventure.

With over 50 years of experience, our programs prepare you for a career in the airline industry.